AI Automation for German SMEs: Where to Start
Many SMEs hesitate to adopt AI because they do not know which problem to solve first. The best starting point is usually a repetitive workflow or a customer interaction that already consumes too much time.
Start with the biggest friction point
The fastest results often come from automating lead routing, FAQ responses, document handling, or appointment scheduling. Once the workflow is simple and reliable, it becomes easier to expand to larger use cases.